Platform ROAS is not a lie, exactly. It is an answer to a narrow question — “how much revenue did this platform’s pixel see after someone interacted with an ad?” — using that platform’s attribution window and its own definition of a conversion. The problem starts when we treat four of those narrow answers as one wide one.
Why the platforms add up to more than 100%
A customer sees a Meta ad on Monday, clicks a Google search ad on Wednesday and buys on Thursday. Meta claims the sale under its 7-day click / 1-day view window. Google claims it under its 30-day click window. Your Shopify store recorded one order. Your dashboards now show two.
- Sum of platform ROAS
- Blended ROAS (net)
Notice that the two lines do not even move together. Platform ROAS peaked in June when the team ramped retargeting — an audience that would mostly have bought anyway. Blended ROAS improved later, after budget moved to prospecting.
Start from net revenue, not pixel revenue
The numerator of an honest ROAS comes from your store or billing system, not from an ad platform. And it should be net: after refunds, chargebacks and discounts, and ideally excluding shipping and tax. A 12% refund rate is invisible to every pixel ever written.
select
date_trunc('week', o.created_at) as week,
sum(o.subtotal - o.discounts - coalesce(r.refunded, 0)) as net_revenue,
sum(s.spend) as ad_spend,
round(
sum(o.subtotal - o.discounts - coalesce(r.refunded, 0))
/ nullif(sum(s.spend), 0), 2
) as blended_roas
from shopify.orders o
left join shopify.refunds_by_order r on r.order_id = o.id
join ads.daily_spend s on s.date = o.created_at::date
where o.test is false
group by 1
order by 1;The three numbers your CFO actually wants
Finance does not care which platform gets credit. They care whether the next euro of spend will come back, and how fast. Give them these three, every week, from the same model:
| Metric | Formula | What it answers |
|---|---|---|
| Blended ROAS | Net revenue ÷ total ad spend | Is paid media efficient overall? |
| MER (new customers) | First-order net revenue ÷ spend | Are we buying growth or recycling buyers? |
| CAC payback | CAC ÷ monthly gross margin per customer | How many months until spend comes back? |
What about incrementality?
Blended metrics tell you whether the whole machine works, not which part to cut. For that you need experiments: geo holdouts, conversion lift studies, or simply pausing a channel in one region for two weeks. Kimo’s comparison view lets you overlay a holdout region against the rest and read the gap directly.
“The day we stopped arguing about attribution and started reporting MER and payback, our budget meetings went from ninety minutes to twenty.”
Setting it up in Kimo
Connect your ad accounts for spend and your store for revenue. Kimo Marketing ships a paid_media model with the three metrics above pre-defined, including the provisional refund adjustment. Adjust the margin assumption, set an alert on CAC payback crossing your threshold, and share the dashboard with finance. It is the one number you will both agree on.
- #Paid media
- #ROAS
- #Finance
Writes about GEO, SEO, AI search, Attribution.
People, companies and figures in this article are illustrative; charts use simulated data.



